My work

Medusa - Injectable Medicines Guide

NHS

Anyone that injects any medication within the NHS uses Medusa to make sure they are inejcting the right amount, but their system was 20 years old and needed to be accessible on different devices.

I embarked on a project to make accessing these monographs more intuitive, the design mobile friendly and modern, yet still recognisable to the workflows of thousands of nurses across the country, with a revamp for those updating these crucial monographs.

Read all about it Coming soon!

Virtual Carers Centre

Dementia Carers Count

Those that care for those with dementia are time poor, and often haven't chosen to be carers. They need to be able to get infomration quickly when they need it.

The old DCC website suffered from a bad hierachey and poor navigation, meaning it was hard to find information. The new site made it easier to find, mark off and attend relevant sessions, plus made it easy to find relevant DCC activities for carers.

Read all about it Coming soon!

NHS Demand, Planning and Analytics tool

Plan4 eHealth

Before, but particularly after COVID, the NHS has suffered from long waitlists, and planning that varied massively from specialtiy to specialtiy, some basically being 'napkin maths'.

This made estimating and planning for actual activity almost impossible — which is where Plan4 came in. Planning clinics and theatre activity became a visual an intuitive task, part of a workflow, and easier to visualise whether plans met targets, and the activity that was happening within a Trust.

Crisis Simulator

Polpeo

Polpeo’s big idea was a true-to-life digital simulation, populated with realistic scenarios that would immerse their clients in an engaging way. It would enable clients to develop crisis skills in a private and safe environment, learning powerful lessons and gaining invaluable insights that would help protect their brand in the real world.

Creating a simulator that allowed users to join and participate in simulations, and Polpeo staff to administrate and facilitate the simulation required extensive user research and testing to ensure it worked well.

Marketing Site

Asda Money

Asda Money needed a website that reflected their brand, but mostly provided concise and clear information to their users. They provided multiple services under the Asda Money name, but each had a different provider. This led to multiple issues, ranging from careful control around the marketing of these services, to disjointed user journeys as users had to complete their purchase on a separate website (run by the provider).

Careful consideration was required in the refresh, with an emphasis on clarity and transparency. Alongside its visual refresh, standardisation of user journeys using a pattern library ensured synchronisation of both purchases and servicing of accounts across all services, creating a cohesive experience for users. Clear indication and explanation for transitions to provider sites ensured trust in the Asda Money brand, whilst integration of interactive widgets enabled users to discover potential costs without entering their details.